Shipping policy

The shipping fee may vary by the value of your order.

  • Standard shipping rate (for orders under $29): $4.93
  • Free standard shipping rate(for orders over $29): Free.

Due to COVID-19, standard shipping service is temporarily not available for some destination countries.

  • US/Canada: Expect all purchases to arrive within 10-15 business days
  • International: Expect all purchases to arrive within 10-25 business days

Art music box process all orders in USD, you will checkout using USD at the most current exchange rate.

*With COVID-19 situation our shipping might be delayed due to some of the transit country or destination country are in a lockdown situation. Please kindly be patient waiting for your purchase and feel free to reach us anytime to track your order. We will do our best to deliver your purchase as soon as possible.

*International Orders: Shipping to some slow-to-ship countries such as Mexico, Ukraine, Kuwait, Argentina, Peru, Chile, India, Costa Rica, Paraguay, Uruguay, Guatemala, or Honduras can take up to 10 weeks. Your understanding and patience is greatly appreciated. 

*If your order comes back to us due to an insufficient address or the order had been held at your local postal office and you didn't claim the package at the end of given period, there will be a US$9.99 fee deducted from the refund to cover our cost of shipping and processing the order and the shipping charge is non-refundable.

*If your order is lost due to an incorrect or insufficient address, we cannot give you a refund and we are not responsible for replacing the product. 

Order fulfillment
If your order contains a variety of products, your items may be split up into multiple shipments and shipped at different times (Rest assured, you are only charged one combined shipping fee for all the items in your order).

Where possible, any items shipped from the same location will be combined into a single shipment. Art music box strive to deliver the best products with the affordable price to your hand as fast as we can.

Most orders are dispatched within 2-5 business days of purchase. Orders are not shipped on holidays or Sundays. You will receive an email confirmation once your order has been shipped.